Instructions

Shape your agent's identity, behavior, and rules with a structured prompt.

Settings → Instructions is where you tell the agent how to behave. It's a structured editor, not a single text box — you write in blocks, and you can attach incentives the agent can offer.

The prompt editor

Write instructions using the rich-text toolbar (or type ## for a heading). Headings define prompt blocks — Concie understands these reserved blocks and applies each to a different aspect of behavior:

BlockWhat it controls
IdentityWho the agent is
RoleWhat it's for and who it serves
PersonalityTone and style
GoalsWhat it's trying to achieve
BoundariesWhat it must not do
ContextBackground it should assume
RulesHard constraints
TasksSpecific jobs it performs
StyleFormatting and phrasing preferences

The Instructions prompt editor

Good blocks are specific and bounded — for example, under Boundaries: "Never invent prices or stock. If unsure, say so and point to a source."

Prefer general principles over case-by-case scripting ("if asked X, say Y"). Principles generalize across the real questions customers ask.

Incentives

Below the prompt, the Incentives manager lets you define offers the agent can present (e.g. a discount or perk), each with a title, description, and limits. Toggle one on to make it available, edit or delete it anytime, and click Add incentive to create a new one.

Click Save to apply your instructions and incentives.

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