Pre-sales & support email, auto-drafted
Drafts and sends accurate replies to pre-sales and support emails, with order summaries and tracking inline.
What Concie does on Email
Native Email templates your buyers already know — search, checkout, tracking, shipping.
Find the right product in chat
Concie reads your live catalog and replies with rich Email product cards — name, price, stock.
A comfy 3-seat sofa under €1,500?
Two great fits, both in stock:
From chat to paid order
Concie builds the cart and shares a ready-to-pay checkout — the buyer never leaves Email.
I'll take the Palermo + cushions
Done — here's your order:
Track any order, in the thread
"Where's my order?" — answered with live fulfillment status, pushed right in Email.
Where's my order? 📦
Order #10482 is out for delivery — arrives today, 2–5pm.
Delivery cost, before they buy
Concie quotes shipping to the buyer's address right in Email — real rates, real dates.
Delivery to 75001 Paris?
Here are your options:
Email, tuned to your store
Same native Email flow, your catalog — see a live preview per vertical.
Email automations
Put Concie on Email
Live in 48 hours, no code. Drop your store URL to see it on Email.