Welcome
The Concie Help Center — build, train, deploy, operate, and automate your AI agents.
Welcome to the Concie Help Center. Concie lets you build an AI agent trained on your own business data — your website, documents, and FAQs — then deploy it across your website, social channels, email, and storefront, and operate it from one place.
New to Concie? Start with the Quick Start — it takes you from zero to a live agent in a few minutes.
Build your agent
Build Your First Agent
Set its identity, role, and behavior.
Instructions
Shape personality and rules with the structured prompt.
Data Sources
Train on webpages, documents, FAQs, snippets, and your store.
Actions
Let the agent manage carts, capture leads, and connect shoppers to your team.
Deploy
Deploy
Website, landing page, store, social, and email channels.
Appearance
Theme the widget — colors, messages, and behavior.
Operate
Conversations
Read and take over live chats from every channel.
Contacts
Everyone your agent has talked to, with history and intent.
Insights
Traffic, leads, carts, topics, and sentiment.
Automate
Flows
Plain-English playbooks for end-to-end conversations.
Copilot
The in-app assistant for improving your agent.
Manage
Can't find what you need? Use the search bar at the top of the sidebar (or press ⌘ K) to search the entire Help Center.