About Concie

Considered buyers ask before they buy. We make sure they get an answer.

Concie is an AI pre-sales agent for considered e-commerce. We help brands selling furniture, jewelry, electronics and beauty answer every product, delivery, stock and policy question — instantly, 24/7, across their website, comments and DMs — so they stop losing buyers who won't wait.

3s
Median first reply
81%
Resolved without a human
40+
Languages
24/7
Always on

Why we built it

We believe technology should be a service to people — not the other way around. The most repetitive part of selling online is answering the same questions over and over: sizing, stock, delivery, returns. It's endless, it never sleeps, and it quietly buries the work that actually grows a brand.

So we built Concie to take that weight off your team. The agent handles the repetitive questions instantly, 24/7, in your brand's voice — and hands off to a human the moment judgment, taste or care is needed. The point isn't to replace people. It's to free them to focus on the work only people can do: building products, relationships and a brand worth buying from.

What we believe

Answer, don't invent

Concie speaks only from your data. No hallucinated stock, prices or dates — ever.

Meet buyers where they are

Comments, DMs, WhatsApp, your website — wherever the question lands, we answer instantly.

Earn the handoff

When a human is needed, we hand off with full context. AI assists people; it doesn't replace them.

Be honest about pricing

Flat, predictable credits. No surprise per-message fees or double-counting.

See Concie answer your catalog

Drop your store URL — no signup.