Channels/Facebook Messenger

Instant Messenger replies, 24/7

Instant replies on Messenger, day or night — the same brain and context Concie uses on every other channel.

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9:41
3s
Median first reply
81%
Resolved, no human
23%+
Conversion lift
24/7
Always on
In Facebook Messenger

What Concie does on Facebook Messenger

Native Facebook Messenger templates your buyers already know — search, checkout, tracking, shipping.

Recommend

Find the right product in chat

Concie reads your live catalog and replies with rich Facebook Messenger product cards — name, price, stock.

9:41
Maison Lyon
Active now
A comfy 3-seat sofa under €1,500?
Two great fits, both in stock:
SOFAS
Palermo Corner
€1,490
SOFAS
Retractable
€1,390
Message…
Cart & checkout

From chat to paid order

Concie builds the cart and shares a ready-to-pay checkout — the buyer never leaves Facebook Messenger.

9:41
Maison Lyon
Active now
I'll take the Palermo + cushions
Done — here's your order:
Palermo Sofa ×1€1,490
Cushion set ×2€90
Total€1,580
Pay securely
Message…
Order tracking

Track any order, in the thread

"Where's my order?" — answered with live fulfillment status, pushed right in Facebook Messenger.

9:41
Maison Lyon
Active now
Where's my order? 📦
Order #10482 is out for delivery — arrives today, 2–5pm.
Shipped
Out for delivery
Delivered
Arrives today, 2–5pm
Message…
Shipping

Delivery cost, before they buy

Concie quotes shipping to the buyer's address right in Facebook Messenger — real rates, real dates.

9:41
Maison Lyon
Active now
Delivery to 75001 Paris?
Here are your options:
Standard · 2–3 days€6.90
Express · next day€14.90
Free over €2,000€0.00
Message…
By industry

Facebook Messenger, tuned to your store

Same native Facebook Messenger flow, your catalog — see a live preview per vertical.

Facebook Messenger automations

Put Concie on Facebook Messenger

Live in 48 hours, no code. Drop your store URL to see it on Facebook Messenger.