Deploy

Put your agent live on your website, landing page, store, social, and email.

Once your agent answers well in the Playground, deploy it. Channels is where you choose where the agent runs. Each channel has a Set up or Connect button that opens its setup flow.

The Channels screen

Website

Embed a chat on your own site. Choose a style:

  • Avatar / bubble — a launcher that opens the chat (closes when the customer steps away).
  • Iframe — the chat embedded inline in the page.
  • Chatbox — an always-open chat.

Copy the snippet

Concie generates a JavaScript embed snippet for your chosen style (Install Widget / Lightbox).

Paste it into your site

Add the snippet just before the closing </body> tag. Concie includes step-by-step install guides for Wix, Shopify, Framer, WordPress, and Webflow.

Publish and check

Publish your site, open it, and send a message to confirm the agent responds.

Customize how it looks under Appearance.

Landing page

A hosted, shareable full-page agent — no website required. Customize its avatar, background, colors, and voice, then share the link. Great for campaigns or as a standalone support page.

Stores

Run the agent inside your e-commerce storefront:

  • Shopify — connect as a Shopify app via a single OAuth approval (no manual plugin). Once connected you'll see your shop domain, connection date, and session/message stats.
  • WooCommerce — download the pre-configured plugin (.zip) with your agent baked in, then in WordPress go Plugins → Add New → Upload Plugin → Install → Activate. The page confirms activation automatically.

Social

Let the agent reply on social platforms:

  • Instagram — connect via OAuth and choose what to handle: DMs, Comments, and/or Story replies. "1 of 2 connected" means part of the setup (e.g. DMs but not Comments) is done.
  • Messenger (Facebook) — authorize via Facebook to handle Page DMs.
  • WhatsApp — connect a WhatsApp Business account via Meta's signup flow.
Social channels need the connected account to grant messaging permissions. If the agent isn't replying after connecting, re-check that messaging access was approved during authorization.

Email

Hand inbound email to the agent by adding Concie's address as a forwarding address in Gmail or Outlook, entering your email, and confirming the verification.

Actions

Let your agent do things in chat — manage the cart, connect shoppers to your team, capture leads.

Appearance

Match the chat widget to your brand — themes, colors, messages, and behavior.

On this page

WebsiteCopy the snippetPaste it into your sitePublish and checkLanding pageStoresSocialEmailRelated