Use cases/Integrations / WooCommerce / California
WooCommerce · California

WooCommerce AI Agent for fitness stores in California

Concie installs on your WooCommerce store in minutes and answers every fitness customer question — product, stock, delivery, returns — instantly, 24/7 across California.

Instant demo No credit card required
9:41

Trusted by fitness brands on WooCommerce

MAISON&COLumièreATELIERNorth&PineOakhausHearth&CoMAISON&COLumièreATELIERNorth&PineOakhausHearth&Co
3s
Median first reply, any channel
81%
Questions resolved without a human
23%+
Lift in lead-to-sale conversion
24/7
Coverage across every timezone

Stop answering the same question 20 times a day from people “just asking”…

High-consideration buyers ask before they buy — and they ask constantly, on every channel, at every hour. When the answer is slow, the sale walks.

After-hours questions

Most buyers shop evenings, nights and weekends — exactly when no one's there to reply.

“Is the oak desk in stock?” · 2:11am

Tire-kickers

Low-intent browsers soak up your team's time, so the ready-to-buy ones are left waiting.

~10 “just looking” chats per real buyer

Repetitive questions

Sizing, stock, delivery, returns — the same 20 questions answered by hand, all day long.

Shipping windows retyped 40× a day

Peak-hour spikes

A launch or a viral post floods the inbox — and you can't hire humans in minutes.

Reply times blow past 12 hours

Too many channels

Website, Instagram, WhatsApp, Messenger, email — questions scatter and some never get seen.

Buried under 40 unread DMs

The cost of slow answers

Every minute of delay is a buyer drifting to a competitor who replied first.

Over half abandon when answers lag

Live in 48 hours. No engineering required.

Concie learns your catalog and policies, then answers everywhere your customers ask.

1

Connect your store

Plug in Shopify, WooCommerce, or your sitemap.

2

It learns your voice

Concie studies your catalog, stock & tone.

3

Answers everywhere

Goes live across every channel — 24/7.

Deep WooCommerce integration

Concie doesn't just read your store — it acts on it. Native WooCommerce actions, no plugins, no code.

Catalog sync

Products, variants, collections, live stock and pricing sync from WooCommerce automatically — answers are never stale.

Add to cart

Concie drops the right product and variant straight into the buyer's cart.

Wishlist

Saves items for later and nudges shoppers who weren't quite ready to buy.

Checkout

Sends buyers to a pre-filled WooCommerce checkout to close the sale on the spot.

Order status

Pulls live orders and tracking from WooCommerce to answer "where's my order?" instantly.

Returns & exchanges

Starts returns and exchanges that follow your store's policy automatically.

All customer messages in one place

All conversations
6 open · 2 live now
@hannah.makes● live
typing
Léa Martin● live
typing
Website visitor8m
Asking about stock, sizing or delivery…
Marco Rossi12m
Asking about stock, sizing or delivery…
Marta Kowalski1h
Asking about stock, sizing or delivery…
@studio.noor2h
Asking about stock, sizing or delivery…
James Okoro3h
Asking about stock, sizing or delivery…

See Concie answer your catalog — in 30 seconds.

The repetitive questions, gone

Answers the questions
  • Product & spec answers

    Materials, dimensions, compatibility, sizing — from your catalog.

  • Live stock & variants

    'In stock in oak?' answered in real time, per variant.

  • Delivery & ETAs

    Cut-offs, regions, and 'will it arrive by X' on the fly.

Converts the conversation
  • Returns & policy

    Warranty, returns, care — consistent, on-brand answers.

  • Guided recommendations

    Asks the right questions, points to the product that fits.

  • 40+ languages

    Replies in the buyer's language, no extra setup.

Keeps you in control
  • Smart human handoff

    Escalates with full context — nobody starts from zero.

  • Guardrails & approval

    Never invents stock or prices. You approve sensitive topics.

  • Insights dashboard

    See what buyers ask, where they drop, what costs you sales.

Works with your preferred tools

Concie plugs into your store, your inbox, and every channel — connected in minutes, no engineering.

Stores
Shopify
WooCommerce
Magento
PrestaShop
Channels
Instagram
WhatsApp
Messenger
Facebook
Inbox & marketing
Gmail
Outlook
Mailchimp
Slack
Plus a REST API & webhooks — connect anything else.

Every conversation, measured

One dashboard across every channel — Instagram, WhatsApp, Messenger, your website, email & SMS. See what buyers ask, where they drop, and what's converting.

Conversations
257
Messages
677
Unique users
16
Avg msgs / chat
2.6
Leads
6
Carts
1
Checkout clicks
2
CSAT
4.7
Conversations over time
257
22 active days
Channel mix
  • WhatsApp35%
  • Instagram27%
  • Website widget15%
  • SMS10%
  • Email8%
  • Messenger5%

Stop losing buyers who won't wait. Try it on your store.

Fewer manual replies. More closed buyers.

81%auto-resolved
"We sell fitness gear across California and the same questions came in non-stop. Concie now answers most of them before we even open the inbox."
MC
Maya Chen
Founder, Sunset Living (Los Angeles)
+23%lead conversion
"Our San Francisco buyers ask a dozen questions before they commit. Instant answers at 11pm turned 'I'll think about it' into orders."
DO
Daniel Okafor
Head of Ecom, North&Pine California
−65%first-reply time
"Setup took an afternoon. The handoff is seamless — my team only touches the conversations that actually need a human."
PN
Priya Nair
CX Lead
No hallucinations

Answers only from your connected data — never invents stock or prices.

GDPR-ready

EU data hosting, encrypted in transit and at rest.

Human handoff

Escalates with full context the moment a person is needed.

Live in 48 hours

No engineering — connect your store and go.

Questions, answered (of course)

How does Concie connect to WooCommerce?
One click. Concie syncs your WooCommerce products, variants, live stock, pricing and policy pages automatically — no code — and keeps answers up to date as your catalog changes.
How does Concie know my products and stock?
It connects directly to Shopify or WooCommerce (or crawls your sitemap) and syncs products, variants, live stock, pricing, and policy pages — so answers are always current.
Will it make things up?
No. Concie answers only from your connected data. If it doesn't know, it says so or hands off to a human — it never invents stock, prices, or delivery dates.
How long does setup take?
Most brands are live within 48 hours. Connecting your store and pasting the widget snippet takes about 15 minutes; the rest is reviewing answers.
Can my team take over a conversation?
Anytime. Concie escalates with full context, and your team can jump in from a shared inbox across every channel.
Which channels are supported?
Website widget, Instagram comments & DMs, WhatsApp Business, Messenger, and email — all from one agent that shares context.
Why we built Concie

Technology should be a service to people

Selling online buries small teams in the same questions, all day, every day — sizing, stock, delivery, returns. It never stops, and it quietly crowds out the work that actually grows a brand.

We built Concie to take that weight off your plate. The agent handles the repetitive instantly and 24/7, and hands off to a human the moment care or judgment is needed — so your people are free to focus on the work only people can do: building products, relationships, and a brand worth buying from.

Read our story

Stop answering manually. Stop losing buyers who won't wait.

Drop your store URL and watch Concie answer your real product, delivery, and stock questions — in seconds.

Instant test · No credit card · No signup required