Back to tutorials

How To Add Chatbot To Your Wix Store

Wix is a popular website builder that allows individuals and businesses to create stunning and functional websites without coding knowledge.

With its user-friendly interface and a wide range of customizable templates, Wix has become a go-to platform for people looking to establish an online presence quickly and effortlessly.

One of the factors of a successful business is providing top-notch customer service, especially in today's fast-paced digital landscape.

This is where chatbots come into play. Chatbots are AI-powered virtual assistants that can interact with users in real time, answering queries, providing information, and even helping with transactions.

If you're looking for a competent, versatile, and easy-to-use chatbot, look no further than Concie

Concie is an AI-powered chatbot that can seamlessly integrate with your Wix store. It is designed to learn from your website content, product collection, knowledge bases, and other resources, allowing it to provide accurate and personalized responses to customer inquiries.

In the following sections, we'll walk you through integrating Concie with your Wix store and maximizing its potential to deliver exceptional customer experiences.

What is Concie?

Concie is a no-code chatbot builder powered by AI that can be trained on your website, documents, and other resources. It automatically learns from the data you provide it to provide instant and accurate support to customers.

By adding Concie to your Shopify store, customers can receive instant assistance, even outside business hours. This not only improves customer satisfaction but also helps in reducing the workload on your support team.

How to Add a Chatbot to Wix?

This tutorial assumes that you have already created a Concie account and have set up your chatbot.

1.To begin the integration process, you’ll need to sign into your Concie account. If you haven’t created an account yet, sign up for a free account. Once logged in, proceed to set up your chatbot by uploading relevant data sources. These data sources can include files, text snippets, websites, or question-and-answer pairs, which will form the knowledge base for your chatbot.

If you need help with setting up a functional Concie chatbot, here is a step-by-step guide for setting up and deploying your Concie chatbot.

2. From the menu, click on Import Widget.

3. Copy the embed code by clicking "Copy to Clipboard"

4. Go to your Wix dashboard and click Settings from the sidebar menu.

5. Scroll down to the Development & Integration section and click Custom Code.

6. Under the Head section, click Add Code.

7. Paste the chatbot's code snippet into the text box that appears and click Apply.

8. The chatbot is now live on your Wix website and visitors can interact with it.

That's all you must do to add a chatbot to Wix within minutes.

With the integration of Concie, you have a powerful tool at your disposal to optimize customer interactions, enhance user experiences, and streamline support processes on your Wix website. It's one of the best Wix chatbots, and you can start using it for free.

Why Use Chatbots for Wix?

Providing exceptional customer support is crucial for the success of your Wix store. Chatbots can help you achieve that by offering the following benefits:

Enhance Customer Support and Engagement

Chatbots offer instant and automated support, handling customer queries and ensuring prompt assistance. By offering quick and personalized responses, they improve customer satisfaction and provide a positive shopping experience.

24/7 Availability

Chatbots provide round-the-clock support, ensuring customers can receive assistance anytime, regardless of location or time zone. With 24/7 availability, chatbots capture potential sales and provide consistent support even when your team is unavailable.