Introduction

Welcome to the Quick Start guide for Concie! This page will help you get up and running with Concie by walking you through the essential steps to set up your account, create your first AI Assistant, and integrate it into your platform

​What is Concie?

Concie is an AI-powered assistant designed to help online stores engage visitors, answer questions, recover abandoned carts, and drive more sales — all in real time. It works seamlessly across eCommerce platforms and websites. By integrating Concie into your website or application, you can enhance customer support, generate leads, and engage users more effectively.

Key Features:

• Instant responses to customer queries: provides lightning-fast answers to customer questions — from product details to shipping policies — keeping shoppers engaged and reducing bounce rates. No more waiting times or missed opportunities.

• Personalized product recommendations: Using real-time behavior tracking and customer intent signals, Concie intelligently suggests products tailored to each visitor. This boosts upsells, cross-sells, and average order value with minimal effort.

• Abandoned cart recovery via chat: Concie detects when a user is about to leave with items in their cart and triggers smart reminders, offers, or FAQs to re-engage them instantly. It helps recover lost sales without intrusive popups.

• 24/7 smart automation without human intervention: Whether it’s midnight or a holiday, Concie works around the clock — automating customer support, product assistance, and follow-ups. You get consistent service delivery without expanding your team.

• Improved customer satisfaction & retention: By offering helpful, timely, and human-like interactions, Conncie turns visitors into loyal customers. Happy shoppers are more likely to return — and recommend your store to others.

By leveraging Concie, businesses can provide 24/7 support, engage users in meaningful conversations, and automate routine tasks, leading to increased efficiency and customer satisfaction.

Who Can Use It?

• ​eCommerce business owners

• Marketing teams

• Developers handling store integrations

• Customer support teams